STEP 1) Make sure you're using the browser "Chrome", "Firefox" or "IE". Click on the blue "Log In" button above and when prompted enter your login ID and Password that was emailed to your paypal email address.

STEP 2) If you copy and paste the login and password be sure not to copy any spaces before or after which may cause problems when attempting to login.

STEP 3) If for some reason you still can't login, you may need to try a different computer, as some computers depending on the location might have restrictions setup to accessing protected directories (ie: at schools, corporate offices etc)

LOGIN PROBLEMS?

BROWSER: Make sure you're using the browser "Chrome", "Firefox" or "IE". Some other browsers might cause problems like unexpected redirects. If you're not user one of these browsers google search their name and download Google Chrome for best results. Then try logging in again using Chrome.

LOST PASSWORDS: If you forgot your login and password, as you recall it was originally emailed to you. Please log into your email account and do a search for: "prosperia" and the email with your login and password should come up.

Alternatively, if you can't find your login and password then please email us. Please provide full details on your order, such as your full name and date of the order, so we can look it up for you and we will resend you a new login and password.